Testimonials
At Amman Care Services, we take pride in providing exceptional care and creating a nurturing, home-like environment for our residents. We understand how important it is to feel confident in choosing the right care home or support packages for your loved ones. That’s why we’ve gathered heartfelt testimonials from families and residents who have experienced our compassionate service first-hand. These stories reflect the dedication, warmth, and professionalism of our team. We hope their words provide reassurance and insight into the quality of care we deliver every day. Explore their experiences and see why Amman Care Services is a place where residents truly thrive.
The thought of our son leaving the safe environment of school and having to take the step in to adult services was a daunting one. We looked at many options but none really fitted his needs completely and we felt we had to make compromises. Then someone suggested we visited Carrennydd Lodge. From the moment we arrived we knew it was the right place for him. It’s a bespoke service that holistically takes into account the individuals needs and potential.
It’s a service that grows with the individual; when my sons needs have changed then so has the way in which he’s been supported. Communication is excellent and the staff which provide 1:1 support, whom are all around his age, are a credit to the service and the management.
Knowing he thoroughly enjoys each day has relieved, as parents, our stress and anxiety. If we could have designed a service for our son, Carrennydd would of come pretty close.
We faced great trepidation as our daughter transitioned to adult services at 18. Her first respite provision was disastrous, leading us to forgo respite altogether. As she approached 19½ and prepared to leave school, we feared the worst.
Six months before she left school, we learned of a new day service, Carennydd Lodge, opening that summer. After meeting Jeanette Rees and her team and visiting their current facility, we were impressed by the care and atmosphere. Unsure if The Lodge would be open in time, we arranged a shared package with The Lodge and a local Social Adult Centre (SAC).
Our daughter left school in July and started adult services the next Monday. Though The Lodge had just opened, she attended two days a week. By September, it was clear the SAC wasn’t meeting her needs. By then, The Lodge was fully operational, and she transitioned there full-time.
The Lodge exceeded our expectations, offering a wide range of activities, excellent physio and hydrotherapy, and incredible food. She became part of The Lodge family and thrived. When The Lodge began offering respite, we seized the opportunity. She loved the sleepovers, allowing us to relax and enjoy her respite dates.
After six years, we remain delighted with the exceptional care Jeanette, Abigail, and the team provide. Thanks to The Lodge, we can take holidays, knowing she’s in the best hands. The Lodge has transformed our lives, and we would wholeheartedly nominate them for a platinum award!
In the course of my work, I deliver training and consultancy support to many of the UK’s leading social care providers. However, despite working with many of the “big names” in the sector over the last two decades, Amman Care remains the service I most look forward to working with!
In recent years, many social care providers have alluded to concepts like active support, person-centred care and positive behaviour support without necessarily delivering them at “ground level”. However, at Amman Care staff strive to reflect these in the way in which support is delivered to each individual service-user.
Amman Care is a real family business – not only because Jeanette and Liz (and other family-members!) continue to be a hands-on driving force, but in the family atmosphere that is apparent whenever you visit.
What this leads to is the retention of a remarkably genuine value base, the kind only usually seen in charities.
Following a recent visit to see my sister on her birthday, I felt compelled to convey my appreciation and gratitude for the high quality of care she is receiving in her supported living home at Station Road and the notably beneficial effect this appears to be having on her quality of life. Several years ago when our mother died, we had to make the difficult, but rather inevitable decision for her to receive full time care. Given her immense strength of character, together with a tendency to communicate some of her needs through rather undesirable behaviours, we were unsure about how things would turn out for her.
Well, following an initial period of settling in and getting to know you experiences! She has settled wonderfully and seems to be thoroughly enjoying her lifestyle and co-tenants to the full. She has a dedicated and committed group of carers that as her family, we are heavily indebted to for providing her with the highest quality day to day care and unconditional love and affection she responds so well to.
Our gratitude is also extended to the management at Amman Care for their relentless attention to the detail required to fully meet her needs and for ensuring that her home is always furnished, equipped and maintained to an exceptionally high standard. You should all be very proud of what you do and the difference it makes to individual’s lives and their families is difficult to describe or quantify.